![]() If your account has multiple brands, select a Brand to associate with the channel.When the channel connects successfully, a Channel added message appears. On the Add Facebook Messenger screen, choose a Facebook page from the list and then click Next.You can also get to this tab from anywhere by tapping the chat bubble icon at the bottom of the screen. When you launch Messenger, youll see all of your Facebook conversations in the Chats tab. Tap the Chats tab to view your conversations. Select all the Facebook pages you want to manage in Zendesk, and ensure page permissions are toggled to Yes. App Lock uses your device’s privacy settings like fingerprint or face authentication to unlock the Messenger app, and your touch or face ID is not transmitted to or stored by Facebook. On a computer, point your web browser to.When prompted, log in to your Facebook account as a user with Admin permissions for all accounts being added, then follow the on-screen instructions to authorize Zendesk to use your Facebook account.From the Add Facebook Messenger screen, click Continue with Facebook.Was this helpful Find out how to troubleshoot a problem with the Messenger app, including how to update the app. Community chats are managed by the group admins. ![]() ![]() For example, you can use community chats to coordinate an in-person event, discuss a topic that’s relevant to just some members, or socialize. Click Add channel and select Facebook Messenger. I cant see my messages in Messenger or connect to the Internet. A community chat is a chat created specifically for your Facebook group, designed for real-time and more public conversations with other group members.In Admin Center Admin Center, click Channels in the sidebar, then select Messaging and social > Messaging.The following video gives you an overview of how to add a Facebook Messenger channel:Īutomating a Facebook Messenger channel For more information, visit our Accessibility Facebook Page and follow fbaccess on Twitter. Learn about the features and technologies that help people with disabilities, such as vision loss and deafness, get the most out of Facebook. You must be an admin to add Facebook Messenger. Facebook is committed to creating a great experience for all people.
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